New on-demand class from NNLM – Introduction to Health Reference: Ethics and Best Practices

Now available: Introduction to Health Reference: Ethics and Best Practices – on demand

To register, go to:

Learn how to conduct a health reference interview using ethical and effective communication strategies in this 4 credit/4 module asynchronous online class. Through interactive, self-paced tutorials, discussion forums, and a synthesis exercise, users will learn:

*   What is a health reference interview
*   How the library can protect patrons’ health privacy and confidentiality using ethical guidelines from library associations
*   Effective communication strategies to identify the health information needs of patrons
*   Simple methods for evaluating online health information that can be easily explained to patrons

This is an on-demand class, open February 10, 2020 – April 30, 2020.

This class is approved for 4 MLA CE credits and qualifies for CHIS Level 1 and Level 2.
To register, go to:

Contact with questions.

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