Library Applications Integration Manager – Dahlgren Memorial Library – Georgetown University

Dahlgren Memorial Library, Georgetown University Medical Center, currently has an opening for a Library Applications Integration Manager.

Interested applicants can apply here:—Dahlgren-Memorial-Library_JR00016-1

The Library Applications Integration Manager is the in-house technical expert for all of the Dahlgren Memorial Library [DML] applications in support of the research, education and patient care missions of DML & GUMC. Reporting to the Senior Associate Director for Resources & Access Management, the Library Applications Integration Manager has duties that include but are not limited to:

  • Supports 24/7, ubiquitous access to DML resources by serving as main administrator for DML’s OpenAthens authentication system.
  • Answers patron questions in regards to their resource access, forwards problems to vendor, configures new resources within the platform, and runs reports.
  • Investigates security issues with publishers, OpenAthens and UIS, and MedStar Georgetown University Hospital (MGUH) IT department as needed.
  • Liaisons with other GU libraries in regards to access and authentication issues. especially in regards to DML resources currently managed via the Main Campus EZProxy system.
  • Establishes interoperability as much as possible between OpenAthens and other library and campus systems.
  • Manages the DML Integrated Library System [ILS] including running reports, creating loan rules and item types, troubleshooting problems, loading patron data, determining Online Public Access Catalog (OPAC) interface and managing upgrades.
  • Provides guidance to DML staff on current metadata standards and assists DML staff in following current best practices.
  • Provides support for staff technology by keeping current, investigating and recommending and supporting software tools such as the ILLiad client software.
  • Manages DML computing hardware and software inventory (above the standard university image).
  • Provides backend support for tools on the Springshare platform, namely LibGuides, LibCal and LibAnalytics.
  • Coordinates Biomedical Academic Computing Center (BACC) Classroom and BACC Laboratory software support with UIS.
  • Manages highly visible, high interest DML public use software and hardware for 100+ public workstations, such as PHAROS print management and Xerox public copiers and printers.
  • Designs, creates, and runs routine and spot-requested statistics reports upon request, using a Usage Consolidation tool; and assists with analyzing those reports, which provide critical, valuable use and cost-per-use-information for budget and finance decisions.
  • Maintains functionality and content of the DML web site using Drupal or other UIS-Services-identified/determined backbone services, with guidance from and in collaboration with the Web Team and DML Senior Management
  • Promotes library resources and services to GUMC schools and departments.
  • Provides information on relevant library acquisitions, services, resources, and news through participation in the DML library liaison program.
  • Provides reference, curricular and research support through individual/group consultation and team collaboration including instruction of students in workshops, orientations and required courses in the School of Medicine pre-clinical longitudinal curriculum.
  • Participates as a member of the on-call reference services team and the Chat Reference Service.


  • Master’s degree in Library or Information Sciences from an ALA accredited library/information school
  • 5 years of relevant experience performing management of library systems and applications; preferably in a health sciences library environment
  • Experience supporting academic health science needs, especially regarding reference, research and database searching assistance, and supervision of staff
  • Extensive knowledge and experience with ILS management – preferably CyberTools and OpenAthens or EZProxy
  • Advanced knowledge of system and data standards – preferably in a library setting
  • Excellent verbal and written skills, and the ability to communicate clearly and effectively and  to work well with members of an academic medical center community
  • Strong service orientation. willingness to learn new skills, and ability  to quickly adapt to changes in technology and the academic environment
  • Commitment to accuracy and attention to detail, excellent organizational skills, and the ability to work in a fast-paced, team environment

Preferred qualifications

  • Drupal/web site management and Application Programming Interface (API) skills
  • Knowledge of library/information integration into EMR/HER [Electronic Medical Records / Health Records]
  • AHIP [Academy of Health Information Professionals] accreditation preferred – but if not accredited, expected to pursue once hired

Review of applications will begin immediately and continue until the position is filled.  Preliminary phone interviews will result in 2-5 candidates invited for on-site interviews until the position is filled, with a projected start date of Spring 2018.


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