Library Applications Integration Manager – Dahlgren Memorial Library – Georgetown University
Dahlgren Memorial Library, Georgetown University Medical Center, currently has an opening for a Library Applications Integration Manager.
Interested applicants can apply here: https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Medical-Center/Systems-Manager-Librarian—Dahlgren-Memorial-Library_JR00016-1
The Library Applications Integration Manager is the in-house technical expert for all of the Dahlgren Memorial Library [DML] applications in support of the research, education and patient care missions of DML & GUMC. Reporting to the Senior Associate Director for Resources & Access Management, the Library Applications Integration Manager has duties that include but are not limited to:
- Supports 24/7, ubiquitous access to DML resources by serving as main administrator for DML’s OpenAthens authentication system.
- Answers patron questions in regards to their resource access, forwards problems to vendor, configures new resources within the platform, and runs reports.
- Investigates security issues with publishers, OpenAthens and UIS, and MedStar Georgetown University Hospital (MGUH) IT department as needed.
- Liaisons with other GU libraries in regards to access and authentication issues. especially in regards to DML resources currently managed via the Main Campus EZProxy system.
- Establishes interoperability as much as possible between OpenAthens and other library and campus systems.
- Manages the DML Integrated Library System [ILS] including running reports, creating loan rules and item types, troubleshooting problems, loading patron data, determining Online Public Access Catalog (OPAC) interface and managing upgrades.
- Provides guidance to DML staff on current metadata standards and assists DML staff in following current best practices.
- Provides support for staff technology by keeping current, investigating and recommending and supporting software tools such as the ILLiad client software.
- Manages DML computing hardware and software inventory (above the standard university image).
- Provides backend support for tools on the Springshare platform, namely LibGuides, LibCal and LibAnalytics.
- Coordinates Biomedical Academic Computing Center (BACC) Classroom and BACC Laboratory software support with UIS.
- Manages highly visible, high interest DML public use software and hardware for 100+ public workstations, such as PHAROS print management and Xerox public copiers and printers.
- Designs, creates, and runs routine and spot-requested statistics reports upon request, using a Usage Consolidation tool; and assists with analyzing those reports, which provide critical, valuable use and cost-per-use-information for budget and finance decisions.
- Maintains functionality and content of the DML web site using Drupal or other UIS-Services-identified/determined backbone services, with guidance from and in collaboration with the Web Team and DML Senior Management
- Promotes library resources and services to GUMC schools and departments.
- Provides information on relevant library acquisitions, services, resources, and news through participation in the DML library liaison program.
- Provides reference, curricular and research support through individual/group consultation and team collaboration including instruction of students in workshops, orientations and required courses in the School of Medicine pre-clinical longitudinal curriculum.
- Participates as a member of the on-call reference services team and the Chat Reference Service.
- Master’s degree in Library or Information Sciences from an ALA accredited library/information school
- 5 years of relevant experience performing management of library systems and applications; preferably in a health sciences library environment
- Experience supporting academic health science needs, especially regarding reference, research and database searching assistance, and supervision of staff
- Extensive knowledge and experience with ILS management – preferably CyberTools and OpenAthens or EZProxy
- Advanced knowledge of system and data standards – preferably in a library setting
- Excellent verbal and written skills, and the ability to communicate clearly and effectively and to work well with members of an academic medical center community
- Strong service orientation. willingness to learn new skills, and ability to quickly adapt to changes in technology and the academic environment
- Commitment to accuracy and attention to detail, excellent organizational skills, and the ability to work in a fast-paced, team environment
- Drupal/web site management and Application Programming Interface (API) skills
- Knowledge of library/information integration into EMR/HER [Electronic Medical Records / Health Records]
- AHIP [Academy of Health Information Professionals] accreditation preferred – but if not accredited, expected to pursue once hired
Review of applications will begin immediately and continue until the position is filled. Preliminary phone interviews will result in 2-5 candidates invited for on-site interviews until the position is filled, with a projected start date of Spring 2018.