NNLM Patient Safety Webinar: Tipping the Culture in Healthcare, Tuesday May 15th

NNLM Patient Safety Webinar: Tipping the Culture in Healthcare – Mass Communication and Impacting Perception to be held next Tuesday, May 15th at 1pm CT / 12pm MT. Our guest speaker, Jessica Maack Rangel, is a Senior Fellow and Nurse Executive for the UNTHSC Institute for Patient Safety, and we are so pleased to be presenting her session for you!

Full session details can be found below or on our website. No registration is required, and all instructions for attending are below. Please pass this on to any interested colleagues! We hope to see you there!

Tipping the Culture in Healthcare – Mass Communication and Impacting Perception Guest Speaker: Jessica Maack Rangel, MS RN

Date: Tuesday, May 15th

Time: 1:00pm – 2:00pm CT / 12:00pm – 1:00pm MT Co-Sponsored by: University of North Texas Health Science Center Institute for Patient Safety

Description: The healthcare industry has worked diligently to achieve improved and sustained patient safety outcomes; however, the impact of these efforts on improvement measures has been insufficient, especially when compared to high reliability organizations such as aviation and nuclear power industries. What’s the difference, and what can healthcare learn from these organizations? This session is designed to be a thought-provoking appeal to examine healthcare messaging and its impact on patient safety.  High reliability principles imbued with an interprofessional approach to communication design can make a difference. “Every system is perfectly designed to achieve the outcomes it gets.” Let’s tip the culture in a direction that drives safety.

Speaker Bio: With over 30 years’ experience in the medical field, Jessica Maack Rangel has served as an innovator for the Patient Safety, High Reliability, and Patient Advocacy environment at both the local, national, and international levels. Creating patient safety and advocacy curriculum for international implementation, Jessica has promoted an inter-professional approach to improve patient care and family outcomes. She is a master’s prepared, Registered Nurse who is recognized academically through Sigma Theta Tau International Nursing Honor Society along with multiple leadership and patient safety awards. Jessica’s expertise is also reflected in her former career as the Patient Safety Officer for both very large corporate acute care systems and acute care facilities. She has served on several advisory boards: most notably National Quality Forum, Medication Safety Subcommittees, and The Professional Patient Advocate Institute Advisory Board. She is a member of the National Patient Safety Foundation and American Society of Professionals in Patient Safety. She is a published, regular contributor to nursing textbooks as well as numerous articles regarding leadership, patient safety, and advocacy. Currently serving as a Senior Fellow, Nurse Executive at the Institute for Patient Safety at the University of North Texas Health Science Center, she still maintains her Master Trainer TeamSTEPPS, Master Change Agent, and Change Acceleration Process status. Jessica obtained her Bachelor of Science in Nursing from Armstrong Atlantic University and her Masters of Science from Mountain State University after which she trained in Evidence Based Practice. She served as a clinical instructor for both nursing and advance paramedic studies. Her early career included Level I Emergency Department nursing, flight nursing, and neuro-trauma nursing. Jessica continues to be a passionate advocate for the elderly and underserved.

This session is eligible for 1 hour of Continuing Education credit from the Medical Library Association and will be recorded for future viewing.

To Join the Meeting

  1. Go to WebEx<https://nih.webex.com/>.
  2. Enter the session number: 623 614 557 and password: patient
  3. Please provide your name and email address.
  4. You may have to download and install a web add-on or run a temporary application depending on the browser you use.
  5. Select your audio connection preference:

*Call using computer – Adjust settings and test the connection *Call from WebEx – Enter your direct phone number and press 1 when prompted *Call in – Call: 1-650-479-3208 (US/Canada toll number) Enter access code: 623 614 557 # Enter the Attendee ID on your screen and press #

  1. If you are using a mobile device, your access code is: patient

For live captioning, please use http://livewrite-ncc.appspot.com/attend?event=cit001
For any technical issues, please call: 817-735-2223.

Sarah Miles, MLIS/MA
Health Professions Coordinator
NNLM South Central Region
Gibson D. Lewis Health Science Library
University of North Texas Health Science Center
3500 Camp Bowie Blvd | Fort Worth, TX 76107
sarah.miles@unthsc.edu | (817) 735-2236

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